Prop Hire

FAQ’s

Where are you based and do you travel?

I am based near Leigh on Sea, Essex. I cover prop hire across Essex and Suffolk. Mileage costs apply for any distance travelled over 10 miles from SS0. Any weddings over 90 miles from SS0 will be decided on a case-by-case basis. In some cases, overnight accommodation may be required which will be discussed with you.

How long can we hire the items for?

The hire period is usually for 48 hours. For an event on a Saturday I would normally deliver and set up on the Friday and collect on the Sunday. I am happy to arrange a shorter or longer hire time if needed. Please just let me know all of your requirements in the enquiry. During our busy season it may not possible to deliver on a Friday morning but we try to accommodate you as best we can. I understand that all events are different though, so am happy to discuss yours with you.

I only take on one wedding over a weekend to ensure I have all of the props and time needed to make your venue space look as we discussed and to provide the best service to you.

Do you charge any additional VAT?

All of the prices on the website or brochure are the cost of individual hire. On some occasions, delivery charges apply, and any custom requests are at an additional cost. All costs will be sent in a quote to you.

Do you have a minimum spend?

For weddings in Essex, our minimum spend is £50 (not including mileage costs).

What are the delivery costs?

I charge £0.50 per mile to deliver and collect from the venue, from my SS0 location (please note this is 4 x journeys for an event).

Do you offer any discounts?

My prices are very competitive. I don’t usually offer discounts, but there are package prices for hiring several of the items together.

What happens about damages?

Props must be left in the same condition as they arrived in. I ask for a damage deposit that is based on 20% of the replacement cost value of the items booked. If all items are clean and free from damage this will be returned after the event.  

Any damages that do occur will be charged at the full retail price, details of which can be found on the website or in the brochure. All items are very delicate, bespoke and handmade, therefore an exact replica can not be replaced. Any stains occurred on the items will be charged a cleaning fee via invoice.

Can we view the items in person?

I am happy to bring some samples along to an initial consultation meeting where you can get an idea of the kind of pieces you are interested in hiring. I have plenty of product photos on the Prop Hire section of my website too.

Do you set-up and install the items?

The prices are listed per item and set up is included, at the pre-agreed space at your venue. The pieces are very delicate and I have a certain way of installing them to get the greatest wow factor. Please be aware that due to insurance purposes, we cannot set up items that you have hired from other suppliers.

Can the items go outside?

Yes some of the items can be put outside. It depends on which items you hire. I will also find out what the plan B is (bad weather contingencies) at your venue, and make the decision with you. If any of the props are ruined by bad weather, there are damages that are chargeable to the hirer, as set out in the terms & conditions.

Can we use candles on the tables?

Due to the nature of the fabric used in our table runners, we prefer you not to use naked flames near the items. Most of the runners are not smooth due to the knotting technique used, and therefore candle holders need to have a large secure base. We only recommend using non-drip candles for any event. If any of the props are ruined by fire as an example, damages are chargeable to the hirer as per the terms and conditions. Your venue will also have a policy on naked flames, so please do check.

Do you provide any additional décor items such as draping, flowers, linen, crockery and cutlery etc?

No I don’t provide any other décor items, I only stock my handmade macrame and a few other fibre art pieces. I like to keep it as specialist and as niche as possible. However, I have lots of contacts so am more than happy to recommend suppliers who do!

How do we book you?

There are a few ways you can do this! You can fill our contact form and I will get in touch, or you can email me with the items that you are interested in. Please add as much detail as possible including the date and time of your event, the location, and details of the items that you are after. The more information the better helps to speed up the process. A 25% deposit is then required to secure the items for you.

A full copy of our terms and conditions will be sent to you with the invoice.

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